State Farm® Insurance Agent Lynn Buss

"Trash trash trash. If I could leave 0 stars I would. We had State Farm for 20 + years and biggest mistake of my life ( having Lynn Buss as an agent) . Lynn Buss is rude an unprofessional along with her staff that has no idea what they are doing. Can never explain anything on my policy. Thank goodness I moved agents."

"I have been with a State Farm, Lynn Buss for 15 years plus. I am still amazed how professional they are and how they handle business in minutes. I literally recently called Barbera at State Farm and she added a new vehicle to my policy in 2 min, and Temp card sent to my email. Highly recommend Lynn and staff to provide your insurance needs. You will get top notch service. Antonio R Buckeye, Az"

"Lynn and her staff are always helpful and respond right away. They do their best at trying hard to please their clients. Lynn is a great person, very professional,kind, helpful, respectful and prompt. I consider Lynn to be a good friend and she is a great mother, as well."

"I saw her kick a dog once and sneezed on a baby and blamed the baby. She might as well had. Consistent calling to add bundles to your policy, no matter how many times you say no. I understand the hustle but when someone says no every month for 10 years, it's time to give it a rest. Other choice is to leave because the calls don't stop. The one time I was in a wreck, 2 miles from the office, it took 2 hours to get a hold of someone, apparently while they are lunch with no out of office notice. I cancelled my policy 7 days ago and I'm still getting charged. DON'T USE LYNN BUSS as an agent."

"Lynn was my agent when I first moved to AZ for a little under 6 months. In that time I was told contradicting info, advised to NOT get windshield protection, and it took weeks of phone tag to get her on the phone to make any changes to my policy. I actually called another local State Farm office and he was more helpful in one convo than Lynn was in the course of our 6 month relationship. After a nasty phone call I decided I was changing company’s. When I called to cancel my policy with Lynn she demanded I come in to her office (so she could talk me into staying). I refused, I had seen and dealt with enough. She was infuriated and actually hung the phone up on me."

"This location rocks! Not only did we save money but we got better coverage as well. We added our home and our expensive keepsakes. We had a great experience. Literally in and out with a breeze. Roe was an absolute pleasure talking with. We will definitely be recommending this place to friends and family."

"I stopped by Lynn's office and she was absolutely fantastic! I did not know Lynn and had never talked to her on the phone. I had a few issues I need to resolve with my insurance and she could not have been more helpful or understanding. Lynn is now my new agent for my State Farm Insurance needs. I will definitely continue to use her services and highly recommend anyone needing insurance to contact Lynn. You will leave her office or end the phone call having a full understanding of the various insurance products and pricing. Thank you again Lynn for your assistance. Cheers to Lynn."

"I had american family for over almost 15 years but my rates were still high so I requested a review and I was told that I have to increase my deductible or reduce my coverage to get a lower rate. So I went shopping and found State Farm to have the best price for the coverage. I got a call from Lynn's office and got all of my insurance switched quickly and easily. Communication is easy and quick, so far so good!"

"A recent interaction with Ms. Buss reminded me of how fortunate I am to be one of her clients. She is smart, friendly, and accessible—and everyone at her agency is focused on providing excellent customer service. Much thanks to her and her entire staff for everything they have done for our family for over ten years."

"She’s willing to work after hours, weekends - whenever you need help she’s willing to talk to you. She will make sure you get all the discounts and deals. She has helped me find new discounts that I didn’t know I was eligible for and ensure I’m getting the best deal on my policy. Her team is always so helpful whenever you need and always willing to do a review of your policy to make sure you are still getting the best service."

"AVOID AT ALL COSTS. If I could give Lynn and her assistants 0 stars I would. I have been with them for over a year and it has been a nightmare. Her assistants are constantly calling you to add more policies for a bundle. and when you don't answer their calls they leave you voicemails and emails telling you to give them a call back. At one point, I was getting about 2-3 calls a WEEK to add renters insurance to my auto policy after telling them I'm not interested. They just don't leave you alone. Her assistant Mary is one of the rudest people I have ever had to deal with. She is rude, sarcastic, and unprofessional - clearly not meant to be working in a job that requires customer service. I am so relieved to have canceled my policy with her."