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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maria Lopez

April 29, 2023

1  out of  5 rating by Maria Lopez
"Trash trash trash. If I could leave 0 stars I would. We had State Farm for 20 + years and biggest mistake of my life ( having Lynn Buss as an agent) . Lynn Buss is rude an unprofessional along with her staff that has no idea what they are doing. Can never explain anything on my policy. Thank goodness I moved agents."

erika carrillo

January 11, 2023

5  out of  5 rating by erika carrillo
"The agents always call me back when I can't reach them, they are ready to help with any issues that may occur, and have great communication skills. Lynn buss is Mt agent and I would not change that!"

Anise Banks

January 10, 2023

5  out of  5 rating by Anise Banks
"Lynn is a very good and thorough professional Insurance agent. I highly recommend her for ALL your insurance needs."

Marco Marquez

January 10, 2023

5  out of  5 rating by Marco Marquez
"Excellent service and quality insurance company authentic coverage is the best ! Staying with state farm . 🙌🙌🙌🙌"

Tony Carroll

May 27, 2022

5  out of  5 rating by Tony Carroll
"Lynn and her team are always very professional knowledgeable and eager to help"

Olivia Long

April 19, 2022

5  out of  5 rating by Olivia Long
"Very friendly and great service"

E Morgan

February 14, 2022

5  out of  5 rating by E Morgan
"Lynn Buss has been great to work with! For several years now, she has gone above and beyond, even when she didn't have to and I really appreciate that about her! I highly recommend Lynn for all your insurance needs!"

Antonio R

January 24, 2022

5  out of  5 rating by Antonio R
"I have been with a State Farm, Lynn Buss for 15 years plus. I am still amazed how professional they are and how they handle business in minutes. I literally recently called Barbera at State Farm and she added a new vehicle to my policy in 2 min, and Temp card sent to my email. Highly recommend Lynn and staff to provide your insurance needs. You will get top notch service. Antonio R Buckeye, Az"

Miss Lady Davida

June 16, 2021

1  out of  5 rating by Miss Lady Davida
"Find a different Statefarm agent!!!"

Alexandria Sarissa Pech

February 18, 2021

5  out of  5 rating by Alexandria Sarissa Pech
"Lynn is great, breaks down all the policy details and is super efficient."

Cherie Lee

August 13, 2020

5  out of  5 rating by Cherie Lee
"Lynn and her staff are always helpful and respond right away. They do their best at trying hard to please their clients. Lynn is a great person, very professional,kind, helpful, respectful and prompt. I consider Lynn to be a good friend and she is a great mother, as well."

Salty Somers

May 28, 2020

1  out of  5 rating by Salty Somers
"I saw her kick a dog once and sneezed on a baby and blamed the baby. She might as well had. Consistent calling to add bundles to your policy, no matter how many times you say no. I understand the hustle but when someone says no every month for 10 years, it's time to give it a rest. Other choice is to leave because the calls don't stop. The one time I was in a wreck, 2 miles from the office, it took 2 hours to get a hold of someone, apparently while they are lunch with no out of office notice. I cancelled my policy 7 days ago and I'm still getting charged. DON'T USE LYNN BUSS as an agent."

Tara Sullivan

May 4, 2020

1  out of  5 rating by Tara Sullivan
"Lynn was my agent when I first moved to AZ for a little under 6 months. In that time I was told contradicting info, advised to NOT get windshield protection, and it took weeks of phone tag to get her on the phone to make any changes to my policy. I actually called another local State Farm office and he was more helpful in one convo than Lynn was in the course of our 6 month relationship. After a nasty phone call I decided I was changing company’s. When I called to cancel my policy with Lynn she demanded I come in to her office (so she could talk me into staying). I refused, I had seen and dealt with enough. She was infuriated and actually hung the phone up on me."

Brandon Jennings

March 11, 2020

5  out of  5 rating by Brandon Jennings
"Great service!!!"

Aaron Craig

March 11, 2020

5  out of  5 rating by Aaron Craig
"This location rocks! Not only did we save money but we got better coverage as well. We added our home and our expensive keepsakes. We had a great experience. Literally in and out with a breeze. Roe was an absolute pleasure talking with. We will definitely be recommending this place to friends and family."

Jacqueline Sherwood

March 10, 2020

5  out of  5 rating by Jacqueline Sherwood
"Thank you so much for your help! I really appreciate it and would highly recommend :)"

Jeremy Moore

March 10, 2020

5  out of  5 rating by Jeremy Moore
"Super friendly in the office and always able to answer my questions. Love State Farm!!"

Maureen Walsh

March 6, 2020

5  out of  5 rating by Maureen Walsh
"I stopped by Lynn's office and she was absolutely fantastic! I did not know Lynn and had never talked to her on the phone. I had a few issues I need to resolve with my insurance and she could not have been more helpful or understanding. Lynn is now my new agent for my State Farm Insurance needs. I will definitely continue to use her services and highly recommend anyone needing insurance to contact Lynn. You will leave her office or end the phone call having a full understanding of the various insurance products and pricing. Thank you again Lynn for your assistance. Cheers to Lynn."

Edsel Billones

October 29, 2019

5  out of  5 rating by Edsel Billones
"I had american family for over almost 15 years but my rates were still high so I requested a review and I was told that I have to increase my deductible or reduce my coverage to get a lower rate. So I went shopping and found State Farm to have the best price for the coverage. I got a call from Lynn's office and got all of my insurance switched quickly and easily. Communication is easy and quick, so far so good!"

Tracy Stewart

September 27, 2019

5  out of  5 rating by Tracy Stewart
"Lynn is an agent that cares about her clients and is there to help educate you and ensure you have the right coverages. She is responsive and available when you need her. I would highly recommend Lynn as your insurance agent."

Michelle Molera

May 23, 2019

5  out of  5 rating by Michelle Molera
"A recent interaction with Ms. Buss reminded me of how fortunate I am to be one of her clients. She is smart, friendly, and accessible—and everyone at her agency is focused on providing excellent customer service. Much thanks to her and her entire staff for everything they have done for our family for over ten years."

Ray Winward

May 1, 2019

5  out of  5 rating by Ray Winward
"Great service"

Steven Cordell (Spotless Carpet Care)

February 18, 2019

5  out of  5 rating by Steven Cordell (Spotless Carpet Care)
"Lynn does a great job handling my insurance needs. Always quick to take calls and answer my questions. Very knowledgeable and personable."

Lindsay Bruyn

February 6, 2019

5  out of  5 rating by Lindsay Bruyn
"She’s willing to work after hours, weekends - whenever you need help she’s willing to talk to you. She will make sure you get all the discounts and deals. She has helped me find new discounts that I didn’t know I was eligible for and ensure I’m getting the best deal on my policy. Her team is always so helpful whenever you need and always willing to do a review of your policy to make sure you are still getting the best service."

Emily Forsythe

April 17, 2018

1  out of  5 rating by Emily Forsythe
"AVOID AT ALL COSTS. If I could give Lynn and her assistants 0 stars I would. I have been with them for over a year and it has been a nightmare. Her assistants are constantly calling you to add more policies for a bundle. and when you don't answer their calls they leave you voicemails and emails telling you to give them a call back. At one point, I was getting about 2-3 calls a WEEK to add renters insurance to my auto policy after telling them I'm not interested. They just don't leave you alone. Her assistant Mary is one of the rudest people I have ever had to deal with. She is rude, sarcastic, and unprofessional - clearly not meant to be working in a job that requires customer service. I am so relieved to have canceled my policy with her."